Request for Return Authorization
Pine Apparel has served the fashion industry since 1985. We celebrate our customer service legacy and proudly warranty our products against unacceptable workmanship.
Returns are only considered for unworn merchandise in original packaging with hang tags still attached. Items with store tags - stickers - price tags on the garment are deemed unacceptable. Customer dislikes, minor fabric imperfections/picks and minimal soiling do not constitute a return. The issue must be marked with tape, safety pin or other so it is easily distinguished. Return requests beyond 5 days from receipt of the product are not eligible.
Return requests are made through Pineapparel.com. The following details are required to properly process your request: invoice number, style number, color, size, description of defect and a picture of the defective area of garment.
Return requests will be evaluated, if approved a return label will be emailed to you. Approved returns not received within 15 days are deemed expired.
We appreciate the opportunity to service your fashion needs.
ALL SALES FINAL - 25% RESTOCKING FEE - $25 RETURN CHECK FEE
